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Shipping

Freight & Shipping Policy

Cost Less Bolts Moorabbin Pty Ltd

Freight & shipping Policy

Thank you for visiting and shopping at Cost Less Bolts Moorabbin Pty Ltd (costlessbolts.com.au).Following are the terms and conditions that constitute our freight & shipping Policy.

Domestic freight & shipping Policy

Shipment processing time

All orders are processed and dispatched within 1 business days, (if stock available in the Melbourne warehouse).

Orders are not shipped or delivered on weekends or holidays.

If ordered items are out of stock and dependant on our supplier’s stock availability, shipments may be delayed. If there will be a significant delay, we will contact you via email or telephone.

Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Orders placed outside of business hours or after 12pm will be despatched the following business day.

In the event that some stock is unavailable we will amend your order and refund you the difference or cancel your order, which ever you prefer.

Delivery delays can occasionally occur

International Freight & shipping Policy

We currently do not ship outside Australia.

Pick Up In Store

Orders can be collected in store at Cost Less Bolts Moorabbin, located at 129 Chesterville Rd Highett, Vic 3190. When your order is ready for pick up we will contact you via email or telephone. If your order is required by a specific date/time, please contact our sales team directly on 03 9555 1922 prior to completing the online order.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

  <25kg Expected delivery times

Metro Melbourne
(orders >$100)

Free Shipping  Overnight*

Metro Melbourne
(order < $100)

$15** Overnight*

Melbourne
(Ex-Metro)

$20** Overnight*

Regional Victoria 

$25** Depends on location

Australia Wide
(ex-Victoria)

$30** Depends on location

*Orders received before 12 noon (dependant of stock availability) dispatched same day, for overnight delivery.

**Ex GST

***All thread & structural to be quoted/advised.

The above table is a guide only. We endeavour to apply the above rates, however on occasions cubic volume special rates may apply. If the above rates do not apply, we will contact you via email or telephone prior to shipping.

Damages

Cost Less Bolts Moorabbin Pty Ltd (costlessbolts.com.au) is not liable for any products damaged or lost during shipping.

While completing the purchasing/ordering transactions, Cost Less Bolts Moorabbin Pty Ltd may provide you with a variety of delivery and insurance options offered as part of the delivery services of third party delivery companies. Cost Less Bolts Moorabbin Pty Ltd is not the provider of these delivery and insurance options and merely facilitates your interaction with the third party delivery companies in respect to providing the delivery services.

In the event that an item is lost or damaged in the course of the delivery services, Cost Less Bolts Moorabbin Pty Ltd asks that you: 

a)     contact us (via email sales@costlessbolts.com.au or phone 03 9555 1922) and we will provide you with the third-party courier details to make a claim directly; and

b) save all packaging materials and damaged goods before filing a claim; and

(b) contact the delivery service provider directly to request a refund or to claim on any insurance options available.