About Us

16th Oct 2016

Cost Less Bolts is a long established distributor of industrial fasteners, hardware, power tools, hand tools, consumables and chemicals.

We are proud of the exceptional reputation gained over 30+ years of business. Loyal customers commend us on the ability to supplying quality brands, at reasonable price, knowledgeable employees and quickly source products that competitors are unable to source, due to our strong key quality supplier relationship.

Our customer base is expanding due to addition distribution channel of online quoting and expanding brand awareness.

Our Mission

Our mission is to provide quality service and products to an arrange of customers, (tradies, construction, manufacturing, engineering and DIY handyman)

Quality Products – Quality Service

The collated wealth of knowledge our employees hold enables us to supply the right products and solution to get the job done, as we like to say, ‘doing it right, costs less’.

It’s the added value of quality service, competitive pricing, timely delivery and quality products that sets us apart from our competitors.

Returns, Refunds and Exchange Policy

A full refunds or exchange, less our incurred shipping costs, will be provided for goods which are found to be faulty or defective, upon our inspection.

Returns, refund or exchange may be given for over ordering, changing of mind or wrong size, however the following will apply:

  • Returns will only be accepted within 30 days of invoice date.
  • 15% or $10 restocking fee (whichever is greatest) will apply to the returned goods.
  • Any goods that have been reworked or specially ordered in, cannot be returned for refund, credit or exchange.

Delivery

We offer Australia wide delivery, and timely local delivery to your site/door. Our delivery costs are extremely competitive:

  • Melbourne metro (invoice under $100) $10 to an address occupied during business hours *
  • Melbourne metro (invoice over $100) free to an address occupied during business hours *
  • Melbourne metro construction sites (invoice under $250) to be quoted per order
  • Melbourne metro construction sites (invoice over $250) free to site *
  • Regional Victorian - dependant on location and items shipped
  • Beyond Victorian - dependant on location and items shipped

    (*) Exclusions may apply – (including but not limited to) 3mtr plus length, 20KG plus weight and same day freight


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