Shipping & Returns

Delivery

We offer Australia wide delivery, and timely local delivery to your site/door. Our delivery costs are extremely competitive:

  • Melbourne metro (invoice under $100) $10 to an address occupied during business hours *
  • Melbourne metro (invoice over $100) free to an address occupied during business hours *
  • Melbourne metro construction sites (invoice under $250) to be quoted per order
  • Melbourne metro construction sites (invoice over $250) free to site *
  • Regional Victorian - dependant on location and items shipped
  • Beyond Victorian - dependant on location and items shipped

    (*) Exclusions may apply – (including but not limited to) 3mtr plus length, 20KG plus weight and same day freight

 

Returns, Refunds and Exchange Policy

A full refund or exchange, less our incurred shipping costs, will be provided for goods which are found to be faulty or defective, upon our inspection.

Returns, refund or exchange may be given for over ordering, changing of mind or wrong size, however the following will apply:

  • Returns will only be accepted within 30 days of invoice date.
  • 15% or $10 restocking fee (whichever is greatest) will apply to the returned goods.
  • Any goods that have been reworked or specially ordered in, cannot be returned for refund, credit or exchange.


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